Online Home Warranty Claim Form

Submit a Warranty Claim

Once you submit your claim, this is what you can expect.

An AB Homes warranty administrator will review your warranty request and reach out to you in a timely manner. They will also provide you with the applicable warranty standard matched to your specific request including any non-covered items.
Once your warranty request is approved, AB Homes will schedule an appointment to make the repairs.
Until all covered repairs are completed, the AB Homes warranty administrator will be in touch with you every step of the way and will retain all documentation and correspondence related to your warranty requests for 10 years.

Online Home Warranty Claim Form

Your Full Name (required)

Your Street Address, City and Zip Code (required)

Your Email (required)

Your Phone Number (required)

Service Company: If this pertains to a heating/cooling, electrical, plumbing, gas or one of your appliances, have you called the service company? (required)
YesNo

Please give us a Full Explanation of Your Issue (required)

Attach Photograph(s) of Your Issue. Photo size limited to 8MB per picture. If you have more than 3 pictures, you can add them in the form below after you submit this form.

By submitting your warranty claim, you acknowledge you have received a Home Warranty Booklet and Certificate of Warranty Coverage and acknowledge that you read thoroughly before submitting this warranty claim for your new home. You acknowledge that this is a warranty claim for your home at the address given above. Please note that all warranty claims have to submitted using this form. Multiple warranty items can be submitted on one form as long as you include a detailed description of each item. Please do not submit any request directly to AB Homes by phone, email or in person.

Have more than 3 pictures to send? Use this Form!

Click here to see an easy to read interactive view of what is covered with your 2-10 Home Buyers Warranty® when you purchase a home from AB Homes.

Please refer to your Homeowner’s Warranty Manual for a complete list of both warrantied and non-warrantied items.

AB Homes featuring The Willoughby New Home Build Floor Plan

AB Homes is a new homebuilder in Suffolk Virginia, Isle of Wight County and in the surrounding cities and counties of Hampton Roads Virginia. The information on this page provides information about our 2-10 Home Buyers Warranty® and a claim form to submit. We build new, affordable single-family homes for all stages of life, including single people, families, retirees and the military. With many floor plans to choose from, AB Homes builds on large lots and include a home warranty. We are a Class A Licensed contractor and a VA Loan Approved Builder. With a low $500 dollar earnest money deposit, we can get started building your new home today. AB Homes specialists are standing by, so call (757) 435-9900.